Shipping policy
At Luxuria Living, each piece is crafted with intention and care. Our shipping process reflects the same philosophy—clear, considered, and tailored to each order.
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Made-to-Order Production
All Luxuria Living furnishings are made to order. Production begins only after an order has been reviewed, approved, and confirmed.
Because each piece is crafted specifically for you, production timelines vary based on design, materials, and customization. Estimated production and delivery timelines are provided prior to order confirmation and are subject to change.
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Order Approval & Processing
Once an order is placed, our team carefully reviews all specifications to ensure accuracy and feasibility.
Orders are considered approved once production is confirmed. Shipping and delivery timelines are finalized at this stage and may vary based on product specifications, destination, and logistics coordination.
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White-Glove Delivery
Where available, Luxuria Living offers white-glove delivery service for eligible products and locations.
This service may include:
• Scheduled delivery
• In-home placement
• Assembly
• Removal of packaging materials
White-glove delivery availability is determined by location, product type, and service partner availability. Luxuria Living reserves the right to determine the appropriate delivery method for each order.
White-glove delivery services apply to transportation and handling only and do not include customs duties, taxes, or government-imposed fees.
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Shipping Within the United States
Luxuria Living primarily serves clients within the United States.
Domestic shipping methods and delivery services are determined based on product size, destination, and service availability. Final delivery details are confirmed prior to shipment.
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Delivery Timing & Access
Delivery timelines provided are estimates only and may vary due to production schedules, logistics coordination, carrier availability, or external factors beyond our control.
Clients are responsible for ensuring delivery access is suitable for the size and weight of the furniture, including elevators, doorways, staircases, and any required building permissions.
Delays or additional services resulting from access restrictions, missed delivery appointments, or incomplete delivery information may result in additional fees.
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Risk of Loss & Inspection
Risk of loss transfers to the client upon delivery.
Clients are encouraged to inspect items at the time of delivery. In the rare event of visible damage or issues, clients must notify Luxuria Living promptly and in accordance with our Returns & Refunds Policy.
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Delivery Refusals
Refused or failed deliveries are treated as completed deliveries and are not eligible for refunds. Additional handling, storage, or redelivery fees may apply.
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Questions & Support
Our team is available to assist throughout the production and delivery process.
For shipping inquiries, please contact:
📧 support@luxurialiving.com