Privacy policy
Luxuria Living respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, make a purchase, or otherwise interact with our services (the “Services”).
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services. Shopify processes personal information on our behalf in accordance with its own privacy practices.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
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Personal Information We Collect
When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you. This does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services, we may collect the following categories of personal information:
• Contact information, including name, billing address, shipping address, phone number, and email address
• Payment information, including payment method details and transaction confirmations (processed securely by our payment providers)
• Account information, including login credentials, preferences, and settings
• Order and transaction information, including products viewed, added to cart, purchased, returned, or exchanged
• Communications, including inquiries and correspondence with our support team
• Device and usage information, including IP address, browser type, and interactions with the Services
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Sources of Personal Information
We may collect personal information from the following sources:
• Directly from you when you place an order, create an account, or contact us
• Automatically through your use of the Services, including cookies and similar technologies
• From service providers who assist us in operating the Services
• From partners or third parties where permitted by law
We use cookies and similar technologies to operate and improve the Services. You may control cookies through your browser settings.
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How We Use Your Personal Information
We use personal information to:
• Provide and improve our Services, including processing orders, managing accounts, arranging delivery, and personalizing your experience
• Communicate with you, including order confirmations, service updates, and customer support
• Marketing and promotional purposes, such as sending updates or tailored content (you may opt out at any time)
• Security and fraud prevention, including protecting transactions and maintaining platform integrity
• Legal and compliance purposes, including responding to lawful requests and enforcing our policies
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How We Share Personal Information
We may disclose personal information in the following circumstances:
• With Shopify and service providers who perform services on our behalf, such as payment processing, analytics, customer support, and fulfillment
• With marketing and advertising partners, where permitted, to provide relevant communications or advertisements
• When you direct or consent to such disclosure
• In connection with business transactions, such as mergers or acquisitions
• To comply with legal obligations, enforce our policies, or protect rights and safety
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Relationship With Shopify
Our Services are powered by Shopify. Shopify collects and processes personal information related to your use of the Services in order to provide and improve its platform. In certain cases, Shopify may act as an independent data controller.
To learn more about how Shopify processes personal information and how to exercise related rights, please visit:
https://privacy.shopify.com
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Third-Party Websites
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.
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Children’s Privacy
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.
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Data Security and Retention
We implement reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
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Your Rights and Choices
Depending on your location, you may have the right to:
• Access personal information we hold about you
• Request correction or deletion of your personal information
• Request a copy or transfer of your personal information
• Opt out of certain data sharing or targeted advertising
• Withdraw consent where applicable
You may exercise these rights by contacting us using the information below. We may verify your identity before fulfilling requests, as permitted by law.
Residents of certain jurisdictions (such as California or the European Economic Area) may have additional rights under applicable privacy laws, including the CCPA/CPRA or GDPR.
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International Transfers
Your personal information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your information.
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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
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Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Luxuria Living
Email: support@luxurialiving.com
Address:
2800 East 3rd Street
Dayton, OH 45403
United States